Violet Copper Learning Ltd Privacy Policy
Version 1.0 (16 Jan 2025)
Our contact details
Name: Violet Copper Learning Ltd
Address: 30A Upper High Street, Thame, Oxfordshire, England, OX9 3EX
Phone Number: +44 7849915104
E-mail: support@violetcopperlearning.com
URL: http://www.violetcopperlearning.com
The type of personal information we DO NOT collect
Our apps DO NOT collect or process personal information, nor do they monitor or collect information about the location of your mobile device.
However, the Apple iOS platform on which the app is built may collect information about your usage of the app.
Any app usage data (eg crash data, performance and other diagnostic data) received from Apple should not, however, incorporate data which identifies you as an individual. For more information see the Apple Privacy Policy and the Apple App Store Licensed Application End User License Agreement
The type of personal information we MAY collect
We collect and process personal information provided by you (eg your email address) only if you choose to interact with us directly (eg by contacting support@violetcopperlearning.com)
How we get your personal information and why we collect it
Any personal information we process is provided to us by you if you choose to contact us directly.
We use the information that you have given us in order to respond to the interaction initiated by you.
We DO NOT sell this information to third parties.
In exceptional circumstances we MAY share this information with third parties, but only if we have a lawful basis to do so.
If you choose to contact us in this way then we process the interaction on the basis that we have your consent to use such information for fulfilling the original purposes of the interaction, and only for those purposes.
You are able to remove your consent at any time. You can do this by contacting support@violetcopperlearning.com
How we store your personal information
Your information is securely and appropriately stored.
As part of a regular review process we keep personal information for up to a maximum of 12 months after it is no longer needed (ie after an interaction has been completed). We will then dispose of this information by deleting all digital copies or by shredding as appropriate.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at support@violetcopperlearning.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at support@violetcopperlearning.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk